Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply • Manassas, VA

5h • Onsite

About The Position

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada, serving green industry professionals who design, build, and maintain outdoor spaces. They offer an extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. SiteOne is dedicated to providing an outstanding customer experience and fostering a culture of safety, teamwork, and continuous improvement, with over 700 locations and plans for expansion. The Bilingual Customer Sales & Service Representatives (CSSRs) are expected to be knowledgeable, energetic, and customer-obsessed, delivering the best overall customer experience to both commercial and residential consumers in the green industry.

Requirements

• Minimum of 1 year experience in a retail or wholesale setting
• Excellent customer service skills
• Ability to think quickly and make sound decisions
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Nice To Haves

• Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Inventory management experience helpful

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Benefits

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees