Customer Sales & Serv Rep

Applied Industrial TechnologiesAlpena, MI
247d

About The Position

This position offers an opportunity to utilize your customer service skills to solve real-world problems in a global industrial distribution company. You will be trained in industrial distribution, allowing you to work Monday through Friday, freeing up your weekends and evenings. The role provides a competitive base salary along with incentive opportunities, benefits, and paid time off. It serves as a great starting point for a career in sales or management, with a clear growth path and numerous success stories of employees advancing within the company. You will assist customers with a variety of questions and problems, building ongoing business relationships through repeated contact and consultation. Your ability to provide the right parts and solutions quickly and efficiently is crucial, especially during equipment breakdowns. Mechanical aptitude may also be utilized to help solve customer issues.

Responsibilities

  • Assist customers by phone and in person at our facility
  • Clarify customer needs, conduct research, and recommend parts after training
  • Meet and exceed monthly sales goals while increasing customer satisfaction
  • Process quotes, take orders, and provide post-order service

Benefits

  • Competitive base salary
  • Incentive opportunities
  • Paid time off

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Merchant Wholesalers, Durable Goods

Number of Employees

5,001-10,000 employees

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