Customer Sales

Syfan Logistics•Gainesville, GA

12d•Onsite

About The Position

A Customer Sales Representative develops and maintains business relationships with new and existing customers. Conducts the internal customer sales process and sales functions. Collaborates with the operations team in a highly responsive, fast paced environment.

Requirements

2 years of experience in transportation/logistics operations management or sales
Previously demonstrated high performance in logistics carrier sales
Ability to solve problems and make decisions quickly
Self-motivated with an entrepreneurial mindset
Intermediate computer skills (i.e. Microsoft Office, customer web sites, keyboard proficiency, etc.)
General understanding of the industry, rates and equipment
Strong negotiation skills
Strong attention to details
High School Diploma/GED equivalent

Nice To Haves

Bachelor’s Degree in transportation logistics/freight management

Responsibilities

Develops and maintains strong relationships with current and prospective customers through persistent contact by phone or email
Determines and evaluates customer needs, negotiates and formulates rate proposals, and prepares sales correspondence
Works collaboratively with internal Carrier Sales and Support team members to ensure customer needs are met
Updates logistics management software (LMS) throughout the day to maintain accuracy in sales and volume data
Works closely with Operations Manager, Team Captains and VP of Business Development to achieve individual, team, and company goals
Resolves all customer issues and takes ownership of any problem situations
Conducts sales meetings, business reviews, and occasionally in-person events
Manages multiple projects simultaneously with a sense of urgency
Updates customer specific websites, databases, and LMS
Meets individual productivity goals (ex. phone calls made, total talk time, etc.)
Works non-traditional schedule which may include after-hours, off shifts, or weekends