Customer Sales Guide

DriveTime • Albuquerque, NM

77d • $55,000

About The Position

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

Requirements

• High School Diploma or GED required; Associates or bachelor's preferred.
• 3+ years of related work experience such as customer service, sales, or retail industry.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Deliver sales, build relationships, and create a memorable buying experience for customers.
• Guide customers through the entire sales process in-store, maximizing opportunities to close deals.
• Achieve and exceed sales targets while delivering an iconic customer experience.
• Take ownership of the entire sales cycle, including lead follow-up, test drives, paperwork, and purchase completion.
• Present vehicles confidently, highlight features, and match customers with the right solutions.
• Collaborate with managers and fellow Guides to deliver top performance and uphold DT Way Standards.
• Execute administrative tasks with precision, including deal documentation, underwriting, cash handling, and loan documents.
• Engage customers proactively through calls, appointments, and education.
• Support dealership operations, including opening and closing responsibilities.

Benefits

• Medical, dental, and vision insurance coverage.
• 401(K) plan.
• Company paid life insurance policy.
• Short and long-term disability coverage.
• Growth opportunities with promotions.
• Tuition reimbursement for professional development.
• Wellness program with cash incentives.
• Consistent work schedule with Sundays off.
• Monthly bonus share and sales contests.
• World-class training and development programs.
• Paid time off including wellness days and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees