Customer Sales Account Manager-Kroger

T. Marzetti Company • Columbus, OH

165d

About The Position

The Marzetti Company manufactures and sells specialty food products, including well-known retail brands such as Marzetti® dressings and dips, New York Bakery™ garlic breads, and Sister Schubert’s® dinner rolls. The Customer Account Manager (CAM) will report directly to the Director of Retail Sales and will be responsible for analyzing, implementing, and evaluating business strategies for specific key customer assignments to achieve sales objectives. The CAM will act as a liaison between the T. Marzetti Sales team and the Customer’s key contacts, managing assigned categories and customer responsibilities. This role involves delivering sales objectives and targets while adhering to company policies and procedures. The CAM will also develop the Relationship Strategy with Key Accounts to ensure continuity of support and sustainability of the business.

Requirements

• Bachelor’s degree in Business or Economics or equivalent experience
• 2-5 years in CPG HQ or Field Sales supporting key customers including reporting, planning, indirect selling, and sales execution (Direct Experience with Kroger 2+ Years Preferred)
• Strong sales and customer relationship background with an understanding of business processes and/or Category Management
• Ability to work within team environment, collaborating cross-functionally and vertically within the organization
• Strong technical skills including MS Office (Excel, Powerpoint, Teams, etc.) and experience with IRI, Trade Management Systems, 84.51/Stratum, Market 6, etc.

Responsibilities

• Develop rapport and relationship with key customer contacts, ensuring achievement of base business objectives (Distribution, Shelving, Merchandising, Promotions)
• Manage Trade plans execution and updates in Trade management & Customer Systems
• Facilitate and support Deduction Management (research, clearing, reconcile) with key broker contacts and internal T. Marzetti contacts
• Own Customer Contracts & specific customer system interface (Master data/New item set up, pricing, data entry)
• Daily interaction with Director for strategic direction / oversight (Trade, Revenue, Forecasts)
• Interact with customers for the planning and execution of trade, new items, and supply chain forecasts
• Interface with customers at meetings, presentations, etc. to support Direct Customer objectives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees