The Active Network-posted over 1 year ago
Full-time • Mid Level
Remote • Rochester, NY
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The Customer Retention Analyst at Heartland School Solutions, a Global Payments Company, is responsible for driving sustainable business growth by retaining existing customers. This role focuses on analyzing customer behavior, understanding churn, and implementing strategies to enhance customer loyalty and retention. The analyst will work with large data sets to measure user engagement, develop retention strategies, and report on customer feedback and trends.
