Customer Research Senior Specialist
About The Position
The Customer Research Senior Specialist will help grow and mature UL Solutions’ Customer Research capability, with a dedicated focus on supporting our Software business. Strengthen the connection between customer insights and measurable business impact. Apply deep expertise in research methodology, insights generation, and storytelling to influence operational improvements and strategic investment decisions. This role requires proven experience revamping or rebuilding a Voice of Customer (VoC) program and operating across multiple insight platforms (e.g., Qualtrics, Forsta, Power BI). A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
