Customer Reliability Engineer

Smiths Group • Artesia, NM

58d • Onsite

About The Position

DOE: This position title could be a Technical Specialist. The Customer Reliability Engineer/Technical Specialist works on-site at a customer facility, participating in activities with the customer to comply with the partnership agreement. The Engineer makes independent seal and equipment evaluations, selections and recommends with oversight from the account manager and/or regional engineer. Also, they may lead one or more customer reliability personnel at a customer facility.

Requirements

• Bachelor's degree in mechanical engineering required for Customer Reliability Engineer title.
• Bachelor's degree in mechanical engineering preferred for Technical Specialist title.
• Minimum 3 years’ experience with mechanical seals, rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
• Knowledge of labor reporting, work order variances, QAD, MFG-PRO, SAP, or equivalent
• Previous participation in continuous improvement activities including but not limited to Kaizen, SMED, and Lean activities or equivalent.
• Strong knowledge of personal computers, MS Office, and machining practices. CNC Programming a plus.
• Moderate level of understanding of the financial aspects of a manufacturing operation.
• Capable of handling multiple priorities simultaneously in a high-stress environment.
• Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
• Effective written and verbal business communications
• Ability to complete tasks in a timely and efficient manner.
• Ability to work flexible hours including weekends as needed to meet business demands.
• Experience working in a diverse environment with a global company is a plus.

Benefits

• With colleagues stretching across the globe, we are proud of our diversity.
• To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other.
• Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
• Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward.
• We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
• Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
• We believe that different perspectives and backgrounds are what make a company flourish.
• All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
• We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees