Customer Relationship Coordinator

United Gaming, LLC • Atlanta, GA

4d

About The Position

This individual will be responsible for ensuring the highest level of customer satisfaction. This role requires strategic skills, strong relationship-building skills, creativity, and exceptional communication skills.

Nice To Haves

• Multilingual will be considered strength, e.g.: English + Spanish, English + Hindi + Gujarati, etc.

Responsibilities

• Responsible for building and maintaining excellent customer relationships with location owners in the assigned region.
• Responsible for frequently visiting locations within the assigned region or state of GA to provide check-ins and customer support.
• Provide frequent compliance checks to assure that machines are up to code with all necessary signage and decals.
• Mitigate any critical issues not limited to EFT questions, service complaints, game complaints, and make sure customers are getting best possible response and services from every department of United Gaming.
• Learn new product / technology and provide basic training to customers.
• Upkeep knowledge on popular games, GLC compliance requirements, county compliance for COAMs and advocate customers accordingly.

What This Job Offers

• Education Level: No Education Listed