Customer Relations Specialist
Regal Cinemas Corporation•Knoxville, TN
386d
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About The Position
The Customer Relations Specialist at Regal Cinemas is responsible for providing exceptional customer service to patrons who contact the corporate office through various channels, including email, phone, and social media. This role involves addressing customer inquiries, resolving issues, and collaborating with different departments to ensure a positive experience for Regal guests. The specialist will also maintain confidentiality, investigate customer complaints, and support theatre management staff in resolving customer issues effectively.
