Customer Relations Specialist - Part-time

Midwest Family Health-posted 3 months ago
Phillipsburg, KS
51-100 employees
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The Customer Relations Specialist supports the Midwest Family Health team by fulfilling designated duties and responsibilities that promote proactive approaches and foster engaged, well-trained teams. This role thrives in a culture that adheres to the company's mission, vision, and values.

  • Assist customers with the selection of merchandise
  • Utilize the Point-of-Sale system to process customer purchases and payments
  • Assist with the receiving, restocking, ordering, and facing of merchandise
  • Assist with marketing and publicity activities
  • Answer phone calls
  • Perform housekeeping duties, including dusting, sweeping/mopping, and rotated restroom cleaning
  • Complete any additional duties as assigned by the Store Manager or Pharmacist in Charge (PIC)
  • Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store
  • Pharmacy, retail sales, and/or customer service experience preferred
  • Promote and adhere to the mission, vision, and values of Midwest Family Health
  • Honest, loyal, and trustworthy
  • Friendly and energetic personality
  • Ability to handle multiple tasks within prescribed timeframes efficiently and effectively
  • Ability to take initiative to fulfill the duties and responsibilities of the position
  • Detail-oriented and able to maintain an organized workflow
  • Committed to close follow-up and timely completion of all assigned tasks
  • Possess advanced computer and data input skills
  • Skilled in operation of basic office equipment such as copier, fax, and telephone
  • Skilled in use of Microsoft Office, especially Excel and Word
  • Ability to become skilled in use of Pioneer Rx software
  • Ability to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers, and superiors in a cordial and professional manner
  • Ability to use cash register and 10-key calculator with accuracy and efficiency
  • Excellent math and verbal skills
  • Ability to sit and/or stand for long periods of time
  • Ability to climb stepladders, bend, twist, and maneuver in tight spaces
  • Vision and hearing correctable to normal
  • Ability to lift up to 40 pounds
  • Ability to read, write, and speak English fluently
  • Good short and long-term memory
  • Recognize own limitations and seek assistance when required
  • Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual
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