Customer Relations Manager - Permitting
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About The Position
SOUTHEAST ROOFING CONSULTANTS, INC. is a third generation family owned and operated roofing contractor with over 45 years of experience in the roofing industry. We are currently seeking a Customer Relations Manager with a strong emphasis on permitting administration. This role is crucial in ensuring that our operations run smoothly and that our customers receive the highest level of service. The ideal candidate will have a solid background in office administration and be proficient in Microsoft Word, Outlook, and Excel. We are looking for someone who is tech-savvy and possesses a great customer service presence. In this position, you will be responsible for managing customer relations, which includes pulling permits from various building department municipalities, closing out jobs, and issuing warranties. You will also be tasked with scheduling inspections and maintaining customer satisfaction, which includes managing online reviews. The role requires excellent multitasking abilities and the capacity to plan ahead while maintaining your own schedule. This is a salaried position with a pay starting from $50,000 annually, and the working hours are Monday to Friday from 8 AM to 4 PM. As part of our commitment to our employees, we offer a comprehensive benefits package that includes paid major holidays, accruing paid time off (PTO), and 50% coverage for dental and health insurance. Additionally, there is an opportunity for an annual bonus based on performance. If you are looking for a rewarding career in a supportive environment, we encourage you to apply today for immediate consideration!
