The Customer Relations Associate greets all walk-in customers at Servco Toyota Honolulu and makes them feel comfortable by creating a warm and friendly environment.
Greets and assists customers in a professional and friendly manner upon entrance into the dealership
Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
Ensure timely and accurate recording of customer and floor traffic information into daily log
Answer incoming phone calls and direct calls or relay messages to appropriate parties
Maintain professional appearance of showroom and work area
High school graduate or equivalent
Minimum 6 months of customer service, receptionist and/or clerical experience