Customer Relation & Retention Specialist

Karl ChevroletAnkeny, IA
19d$18

About The Position

Karl Auto Group is looking for someone who’s motivated, personable and ready to make an impact. This role is all about driving business through conversations — picking up the phone, connecting with customers and setting appointments that support our sales and service teams. If you like working with people, enjoy goals and can hold your own both independently and in a team setting, you’ll fit right in.

Requirements

  • Be highly motivated and goal-oriented
  • Possess strong time management skills
  • Have a strong desire to provide outstanding customer service
  • Have a positive attitude with the desire to grow both personally and professionally
  • Team oriented
  • Possess the ability to use technology applicable to roll and to access information necessary to complete daily responsibilities
  • Excellent communication skills (listening, verbal and written)
  • Outgoing, energetic and a track record of exceeding goals
  • Comfortable working independently without need direction

Nice To Haves

  • Previous call center or sales experience preferred, but not required

Benefits

  • An opportunity to build a great career with continual training and a management team committed to your success
  • An aggressive pay for performance compensation plan that rewards your hard work
  • Competitive benefits package which includes medical, dental, vision, and life Insurance
  • 401K plan with company match
  • PTO
  • Vehicle & service discounts
  • Variety voluntary benefits
  • EAP
  • Community Discounts
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