Customer Quoting Specialist

Robin Industries, Inc • North Canton, OH

1d

About The Position

Support functions of Quoting Engineer and Program Manager. Provide ongoing support for both roles while also acting as backup for both roles.

Requirements

• High School diploma or GED certificate
• 4-5 years’ experience in customer service and providing cost estimates
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Word)
• Strong written and verbal communication skills.
• High level of organization and attention to detail
• Comfort with multi-tasking in a deadline-driven environment
• Excellent time management skills

Nice To Haves

• Associate or bachelor’s degree in business or a related field a plus
• Some project management experience preferred.

Responsibilities

• Process RFQs from sales team, including assigning to appropriate Robin facilities for generation of cost estimates
• For products which Robin Industries generates the product design, facilitate the sharing of part design from RDC to the quoting manufacturing division
• Assist in obtaining answers to questions generated by Robin facilities during generation of cost estimates
• Upon receipt of cost estimate from Robin facility, generate analysis for review for pricing by sales function
• Once pricing has been established, generate the quotation for the customer using established guidelines
• Complete piece price breakdowns as required by customers
• Maintain the quotation database
• Generating Gantt charts for customers to communicate status of new programs, both prototype and production
• Participate in internal planning meetings for coordination of both development and production programs
• Participate in meeting with customers to present status of programs and review action items needed to meet customer needs
• Collaborate with sales team to gather customer needs and develop plans to meet those customer needs
• Work with Robin facilities to ensure all customer expectations are met from development through launch into production
• Participate in APQP meetings to facilitate launch of new products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED