Customer Project Manager - West Virginia
About The Position
Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact. Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities. This is a field-based position with travel up to 75% of the time within the District, covering West Virginia. The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer. We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a Field role in the West Virginia market. We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Requirements
- You’ve acquired a minimum 5 years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics)
- You have a Bachelor’s degree in the areas of: Clinical or Computer Science, Information Technology, Project Management or equivalent.
- You have robust leadership skills, paired with the ability to influence across all project resources/stakeholders. Excellent interpersonal and communication (verbal and written) skills.
- For this position, you must reside in or within the West Virginia area and travel up to 75% in the market.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- US work authorization is a precondition of employment.
Responsibilities
- Manage multiple implementations that vary in scope, size and complexity.
- Ensure a stellar customer experience guided by the statement of work.
- Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
- Ensure site readiness and adherence to project timelines.
- Advises on project plan and responsible for daily updates on project status and activities.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
