Customer Pick Up

KSI Trading CorpNew York, NY
6dOnsite

About The Position

As a Customer Pickup (CPU) Associate, you will be responsible for providing excellent customer service while attending the customer pickup window.

Requirements

  • Spanish/English highly preferred
  • Must be proficient with Word and Excel
  • Must have customer service experience, retail experience preferred.

Responsibilities

  • Meet and greet all customers entering the facility for the purpose of transacting and purchasing of all types of product from KSI Auto Parts.
  • Identify customer trends to support market growth.
  • Collaborate with warehouse associates to ensure sales objectives are met.
  • Ability to transact with the customer via cash credit card, and/ or check.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Work with in-house Accounts Receivable department to reconcile WALK-IN business.
  • Complete proficiency when using NAVISION for order entry as well as any other aspects of the platform to conduct further operational activities.
  • Learn and comply with all OSHA regulations, internal safety procedures, and all company policies and procedures.
  • Demonstrate strong attention to detail and the ability to provide accurate, thorough, and consistent information with respect to all tasks performed.
  • Demonstrate strong communication skills, both verbal and written, and the ability to clearly and concisely communicate effectively with others.
  • Other responsibilities as assigned

Benefits

  • KSI Auto Parts offers a competitive benefits package, including PTO, paid holidays, health, dental, and vision insurance, a 401(k) with company match, employer-paid life insurance up to $50,000, and supplemental insurance options.
  • We also provide a $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan.
  • In addition, we offer a $500 employee referral bonus, and access to employee discounts through our healthcare and payroll partners.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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