Benco Dental Supply Company-posted 7 months ago
Full-time • Entry Level
Orlando, FL
Merchant Wholesalers, Durable Goods

The Customer Partner, Citrus will be responsible for the daily and long-term support of specific customers to increase customer profitability for both Benco and the customer. This includes being the liaison between the customer and Benco's field and internal support. This role will partner with an assigned Territory Representative(s) to increase customer sales and profitability by having a deep understanding and relationship with the customer to understand their needs and inner workings to provide the best solutions for the customer on an ongoing basis.

  • Establishes productive and professional relationships with key personnel in assigned account(s) and within Benco.
  • Gains a deep understanding of customer account and works to maximize the relationship and two-way profitability between the customer and Benco.
  • Partners with Territory Representative to support research of current and historical sales to find additional product lines.
  • Suggests alternate product lines such as Benco Brands, to maximize value to customer.
  • Thoroughly reviews back order reports and works with customer to identify alternate products for short and long term.
  • Works with Benco's supply team to ensure we have adequate inventory levels and to understand product availability.
  • Partners with Territory Representative to proactively assess customer needs; while bringing solutions and solution based ideas to address customer needs.
  • Effectively communicates with all Benco personnel within Benco Dental.
  • Displays a high sense of urgency to customer's needs, and other requested information.
  • Two year college degree from an accredited institution, or equivalent work experience.
  • 1-3 years experience in sales, operations or customer support role is preferred.
  • Prior dental experience working as a Hygienist or Dental Assistant is preferred.
  • PC proficient. Microsoft Excel and Word knowledge a must.
  • Ability to travel regionally as needed.
  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package and Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
  • Family owned for 90+ years
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