Customer & Partner Solutions Engineer, 3P Google Identity

Google • Atlanta, GA

390d • $94,500 - $139,000

About The Position

The Customer & Partner Solutions Engineer role at Google focuses on advocating for users by creating helpful experiences across the product ecosystem. This position involves balancing business and partner needs with technical constraints, developing innovative solutions, and acting as a consultant to partners. The engineer will oversee technical execution, manage partnerships, and ensure excellent customer care while optimizing Google's diverse product offerings.

Requirements

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience in technical support, professional services, software development, or product operations management.
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

Nice To Haves

• Master's degree in Engineering, Computer Science, Business, or a related technical field.
• Experience in an analytical role such as business intelligence, data analytics, or statistics.
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience implementing web or mobile operating system authentication and authorization protocols.
• Ability to collaborate, build consensus, deliver, and drive technical decisions with both internal and external stakeholders.

Responsibilities

• Investigate technical solutions needed for the rollout of life-cycle events for Google's authentication and authorization solutions.
• Identify technical gaps, recognize patterns, and surface opportunities for solution reuse or new innovations.
• Author technical integration documentation and communications to developers/partners.
• Implement tools or dashboards to track and improve operational efficiency.
• Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback.
• Develop subject matter expertise in the identity space to provide advice and solutions to both internal and external stakeholders.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid holidays
• Paid time off
• Employee stock purchase plan
• Tuition reimbursement
• Professional development opportunities
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees