Customer Operations Generalist

City of Laramie, WY • Laramie, WY

69d • $11 - $13

About The Position

The Customer Operations Generalist is an entry-level position supporting daily operations at the Laramie Community Recreation Center. Under direct supervision, this role focuses on basic cleaning, customer service, and operational assistance to help ensure a welcoming and well-maintained environment for all patrons.

Requirements

• Strong customer service skills and verbal communication.
• Willingness to complete daily cleaning tasks, including bathrooms and locker rooms.
• Ability to work independently and as part of a team in a fast-paced environment.
• Availability for afternoon, evening, and weekend shifts.
• CPR/AED and First Aid Certification (training provided).

Nice To Haves

• Working knowledge of cleaning procedures and light cleaning equipment (e.g., vacuums, electric mops).
• Understanding of safety precautions common in recreational environments.
• Experience working with the public, including families, seniors, and youth.
• Demonstrated reliability, initiative, and enthusiasm for public service.

Responsibilities

• Greet patrons, answer public inquiries, and assist with general facility use.
• Perform routine cleaning duties including restrooms, locker rooms, and public areas.
• Support laundry duties and basic upkeep of recreational spaces.
• Monitor patron behavior to ensure a safe, inclusive, and respectful facility.
• Report maintenance needs or concerns to supervisory staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed