Customer Operations Engineer

Second Front Systems

22h•$135,000 - $160,000

About The Position

Second Front Systems (2F) is seeking a skilled and motivated customer facing DevSecOps Engineer to join the Customer Experience team. In this role, you'll spearhead our technical efforts to bring customers onboard to our DevSecOps platform (Game Warden). Second Front Systems is working to accelerate the transition and adoption of emerging technology into the national security ecosystem, including the Department of Defense. We are seeking professionals who want to operate on the front lines of an exciting and disruptive mission. This role reports directly to the Director of Technical Delivery within the Customer Experience organization. We are a fast-growing entrepreneurial team working at the convergence of technology and national security. If this type of effort interests you, come join us! Note: This role requires U.S. citizenship due to government contract requirements. Additionally, candidates must reside in one of our approved hiring hubs: DC/Maryland/Virginia Raleigh/Durham/Chapel Hill, NC Denver/Colorado Springs, CO Dallas/Fort Worth, TX As a DevSecOps Engineer at Second Front Systems, you’ll help deploy and support customer applications within our cloud-native Game Warden platform. You’ll play a key role in implementing, maintaining, and improving the infrastructure and workflows that enable secure, compliant deployments for Department of Defense and Intelligence Community customers. You’ll work as part of a cross-functional team to build, test, and operate cloud environments in line with DoD security and compliance standards. You’ll participate in research and development efforts that help enhance deployment pipelines, strengthen platform automation, and support new customer integrations. In this role, you’ll collaborate closely with engineers across multiple disciplines to troubleshoot issues, validate deployments, and contribute to ongoing improvements in reliability, performance, and security. You’ll have opportunities to grow your technical depth in areas like containerization, infrastructure as code, and continuous integration/continuous delivery (CI/CD), while working toward DoD 8570 compliance. We work in a fast-paced, agile environment where collaboration and adaptability are key. You’ll help implement solutions, document processes, and contribute to a culture of learning, innovation, and mission-driven excellence.

Requirements

Solid experience designing, implementing, and operating cloud-based infrastructure
Hands-on experience with at least one major cloud provider: AWS, GCP, or Azure
Strong working knowledge of containerized applications and orchestration tools
Experience deploying and managing workloads with Kubernetes (EKS preferred)
Familiarity with Helm for application packaging and deployment
Experience using Infrastructure as Code tools (e.g., Pulumi, Terraform, CloudFormation)
Understanding of image and container hardening best practices
Awareness of CVEs and basic vulnerability management workflows
Ability to develop, optimize, and debug scripts and automation tools
Proficiency in at least one programming/scripting language (Go, Python, or Bash preferred)
Experience implementing and maintaining CI/CD pipelines
Clear communication and teamwork skills with cross-functional teams
Strong attention to detail and ability to grasp complex technical concepts
Good organizational and time management abilities
Working knowledge of DevSecOps practices including automation and continuous security
Familiarity with GitLab
Familiarity with Google Workspaces

Nice To Haves

5-7 years of relevant experience
Certified AWS Solutions Architect
Experience as a Software Engineer or DevSecOps Engineer
Certified Kubernetes Administrator (CKA)
DoD 8570 compliance
Strive to be both compassionate and direct with your feedback
Team-oriented and inclusive with your actions
View obstacles as opportunities for growth
Strong interest in matters of national security
Experience working in a startup environment
Ability to adopt, create and iterate on changing procedures
Deep understanding of cloud-based networking
Top Secret/SCI security clearance
Experience with multiple cloud providers: AWS, GCP, Azure
Active security clearance or ability to obtain a Top Secret-level security clearance
Understanding of CVE’s and CVE remediation
Familiarity with image and container hardening

Responsibilities

deploy and support customer applications within our cloud-native Game Warden platform
implementing, maintaining, and improving the infrastructure and workflows that enable secure, compliant deployments for Department of Defense and Intelligence Community customers
build, test, and operate cloud environments in line with DoD security and compliance standards
participate in research and development efforts that help enhance deployment pipelines, strengthen platform automation, and support new customer integrations
collaborate closely with engineers across multiple disciplines to troubleshoot issues, validate deployments, and contribute to ongoing improvements in reliability, performance, and security
implement solutions, document processes, and contribute to a culture of learning, innovation, and mission-driven excellence