Customer Onboarding Specialist
Mirakl•Boston, MA
185d
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About The Position
As a Customer Onboarding Specialist on the Mirakl Connect team, you will play a key role in directly onboarding new customers onto the Connect platform. You’ll be the primary point of contact guiding customers through their first interactions with the platform—ensuring a smooth, timely, and successful setup. Your work will focus on hands-on enablement: configuring accounts, educating users, and troubleshooting onboarding blockers in real-time. You’ll also empower our Marketplace clients to onboard their own sellers by equipping them with the tools, training, and resources they need to scale independently.
