Honorhealth-posted about 1 year ago
Part-time • Entry Level
Phoenix, AZ
10,001+ employees
Hospitals

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The Customer Navigation Coordinator II plays a crucial role in the Customer Navigation Call Center at HonorHealth, serving as the primary contact for customers seeking assistance with care coordination, appointment scheduling, and referrals. This position emphasizes optimizing customer navigation and ensuring effective communication regarding medical questions, insurance verifications, and marketing initiatives. The role requires a blend of call center experience and medical knowledge to enhance the patient experience and support the healthcare system's operational goals.

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