Customer Master Data Coordinator

Medline•Northfield, MN

2d•$22 - $32

About The Position

The Customer Master Data Coordinator is a business-critical role responsible for the accuracy, consistency, and governance of customer data across the enterprise. This position directly impacts revenue recognition, regulatory compliance, customer experience, and executive decision-making. You will serve as the authoritative owner of customer master data, ensuring a single source of truth across systems and functions. Your decisions and recommendations will shape how customer data is defined, governed, and used making this role essential to operational stability and execution. Customer master data underpins billing, forecasting, compliance, reporting, and customer experience Inaccurate or inconsistent master data creates financial risk, operational friction, and strategic blind spots Leaders rely on the integrity of customer master data to make high-impact decisions across sales, finance, supply chain, and customer operations This role safeguards the organization’s ability to scale without data chaos

Requirements

2+ years of experience in master data management, data governance, or enterprise data analysis
Strong understanding of customer data domains and their downstream impact (billing, reporting, compliance)
Experience working with ERP, CRM, or MDM systems
Strong analytical skills with the ability to evaluate risk and make defensible data decisions
Proven ability to influence stakeholders and enforce standards across functions

Nice To Haves

Experience with MDM tools or data governance platforms
Familiarity with data privacy, regulatory, or audit requirements
Experience supporting large-scale system implementations or data migrations
SQL or data querying experience

Responsibilities

Own and maintain the customer master data domain , including definitions, hierarchies, attributes, and governance standards
Act as the final authority on customer data structure, quality rules, and resolution of data conflicts
Design, implement, and enforce data governance policies to ensure consistency across all systems and teams
Partner with Sales, Finance, Legal, IT, and Operations to align customer data with business and regulatory requirements
Monitor, analyze, and resolve data quality issues, proactively identifying root causes and systemic risks
Lead data cleansing, enrichment, and deduplication efforts that directly improve downstream reporting and operations
Support system implementations, integrations, and migrations by defining customer master data requirements
Develop and maintain data quality metrics and reporting used by leadership to assess operational health
Determine how customer entities are defined, structured, and classified across the organization
Approve or reject changes to customer master data based on governance standards and business impact
Recommend process and system changes to reduce risk and improve data integrity
Escalate and resolve cross-functional data issues that impact revenue, compliance, or customer trust
Influence how customer data is used in financial reporting, analytics, and strategic planning