Cyera-posted about 1 month ago
Full-time • Entry Level
Remote • New York, NY
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera's mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world's leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. Cyera is seeking a dynamic and detail-oriented Customer Marketing Specialist to strengthen our relationships with customers and help tell their success stories that inspire trust and fuel growth. You'll play a key role in expanding advocacy programs, refining customer data, driving engagement through communications, and supporting impactful events and campaigns that elevate the Cyera customer experience. This role is perfect for someone who thrives in a cross-functional environment, enjoys working directly with Customer Success, Product Marketing, and Sales, and wants to help customers become vocal champions of our brand.

  • Increase customer reviews on G2 and Gartner Peer Insights through structured outreach and engagement.
  • Support growth in Deeto signups and manage advocacy pipeline.
  • Partner with Customer Success and Product Marketing to identify and create new customer stories, case studies, and testimonials.
  • Coordinate customer reference requests for sales and content creation.
  • Track and report on advocacy metrics (e.g., review volume, sentiment, and participation).
  • Collaborate with design and content to bring customer stories to life through social, email, and events.
  • Help refine and maintain customer data across Salesforce and other marketing tools.
  • Collaborate with internal teams to ensure data accuracy for segmentation, targeting, and reporting.
  • Analyze data to uncover opportunities for improved segmentation, personalization, and engagement.
  • Support the production and delivery of the monthly customer newsletter and lifecycle touchpoints.
  • Analyze and report on engagement metrics (open/click rates), driving continuous improvement.
  • Assist with lifecycle, adoption, and upsell campaigns (e.g., Omni DLP adoption).
  • Partner with the Customer Success team on customer-focused content creation that drives measurable participation and pipeline impact.
  • Help manage logistics, invites, and follow-up for key customer programs, including the Technical Advisory Board, virtual forums, and customer webinars.
  • Collaborate with stakeholders to ensure seamless execution and strong customer participation.
  • 0 - 4 years experience in customer marketing, customer advocacy, or related roles in B2B SaaS.
  • Strong communication and storytelling skills with attention to detail.
  • Familiarity with Salesforce, marketing automation platforms, and review platforms (G2, Gartner Peer Insights, Deeto).
  • Proven ability to manage multiple projects simultaneously and meet deadlines.
  • Collaborative, data-driven, and passionate about creating meaningful customer connections.
  • Ability to work remotely, with office setup reimbursement
  • Competitive salary
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance
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