DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. This is property management software that actually keeps up with you. It’s surprisingly simple–a perfect blend of everything you need and nothing you don’t–and modern software that is constantly improving. With DoorLoop, you’ll get real support, real fast from people who care and respond in minutes. Say hello to a team that’s easy to work with and goodbye to the risk and pain of switching. We are growing fast and looking for a Customer Marketing Lead to join our team. Mission The Customer Marketing Manager will be the first dedicated hire to build and run our customer marketing function. Reporting into the Head of Demand Generation and Segment Marketing, you’ll own the strategy and execution of programs that maximize customer lifetime value—driving expansion, retention, and advocacy at scale. This role is highly cross-functional, partnering closely with Customer Success, Sales, and Product Marketing to launch impactful campaigns, build a customer advocacy engine, manage all customer-facing communications, and create a scalable customer reference program. If you’re excited about building customer marketing from the ground up at a fast-growing SaaS company, this role is for you.