Anthropic is seeking an experienced Customer Marketing Manager to support how we build and nurture customer relationships-from initial success through long-term advocacy. This isn't a traditional customer marketing role focused solely on case studies. Instead, you'll develop comprehensive programs that guide customers through their entire journey with Claude, creating authentic advocates while building lasting loyalty. As a key member of the Customer Marketing team, you'll combine storytelling expertise with strategic program development to transform customer successes into market trust and adoption. You'll build the foundation for how organizations understand, implement, and champion beneficial AI systems, while creating communities and experiences that deepen their engagement with Anthropic. This role provides a unique opportunity to shape not just how we tell customer stories, but how we cultivate and sustain meaningful customer relationships in the rapidly evolving AI space. You'll work closely with customers to understand their journey, create programs that accelerate their path to advocacy, and develop initiatives that keep them engaged as long-term partners in our mission.