Customer Marketing & Lifecycle Manager
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About The Position
We’re looking for a Customer Marketing & Lifecycle Manager to lead and scale customer marketing, partner communications, and advocacy programs at RapidSOS. This role reports to the Director of B2B/Enterprise Marketing and will be foundational in building these programs from the ground up. At RapidSOS, our B2B partners are our customers — and in this role, you'll develop programs that showcase customer stories and partner business impact, support expansion, and create experiences that strengthen loyalty and product adoption. You’ll also collaborate cross-functionally with sales, customer success, product marketing, demand generation, and PR/Comms to bring these programs to life. From capturing first-customer wins to running partner newsletters and digital campaigns, you’ll turn partner outcomes into marketing programs that drive real revenue impact.
