Customer Marketing Assistant

Meet Fresh • City of Industry, CA

393d • $37,440 - $37,440

About The Position

The Customer Marketing Assistant role involves managing customer feedback, reporting complaints, and creating service reports. The position also includes operating the Meet Fresh app, conducting market research, and assisting in visual content creation, all while coordinating with franchisees on marketing efforts.

Requirements

• Bachelor degree in Marketing or related field.
• 1-3 years of marketing experience.
• Demonstrates a sense of urgency and ability to meet deadlines.
• Proficiency in MS Office.
• Strong communication and written skills required.
• Excellent verbal and written skills.
• Ability to work independently and as a team.
• Able to work under pressure and maintain a positive and professional attitude.

Nice To Haves

• Some local travel required.
• Willingness to work additional hours as needed.

Responsibilities

• Reply and manage customer feedback on Yelp & Google Business.
• Report significant customer complaints to the store manager and supervisor in a timely manner.
• Create monthly customer service reports on time.
• Operate and manage the backend of the Meet Fresh app.
• Research and come up with marketing insights based on Meet Fresh consumer behavior and data.
• Communicate and coordinate with franchisees on related marketing affairs.
• Assist our graphic designer in creating visual content.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree