Sierra-posted 3 months ago
Full-time
San Francisco, CA
251-500 employees

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

  • Customer content strategy: Inform and execute customer marketing and content strategy through the production of new content.
  • Content production and logistics: Drive customer marketing outreach, approvals, program management, and content production including customer stories, blog posts, and communications.
  • Enablement: Empower employees to leverage customer stories in their work through asset organization, communications, training, and inspiration.
  • Social: Partner to showcase customers across social media and ensure original content is crafted for social amplification.
  • Cutting-edge content development: Leverage AI tools to accelerate customer content creation and develop new storytelling formats.
  • Measurement and optimization: Own reporting of key engagement metrics to tune strategy.
  • 5+ years of B2B marketing experience.
  • Expertise in customer storytelling across formats including blog, social, digital content, PR, video, and more.
  • World-class writing skills, capable of drafting and editing content in the tone and voice of Sierra.
  • Exceptional program management skills.
  • A background in traditional content creation, including written editorials and art direction.
  • A strong editorial sensibility and the ability to balance AI-enabled insights with human creativity and judgment.
  • Expertise in building beautiful presentations using Google Slides and Keynote.
  • Experience creating AI content.
  • Strong data + analytics orientation.
  • Experience developing event speaking sessions, talk tracks, and presentations.
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension) with Sierra match
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary Benefit Stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service