Customer Logistics Manager - Transportation
About The Position
We are immediately hiring a Customer Logistics Manager in Novi, MI (REMOTE) for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. This remote role is responsible for managing a critical, priority lane for our client, ensuring all high‑visibility freight moves efficiently and on schedule. The Customer Logistics Manager oversees key performance indicators (KPIs) for the entire team while providing clear direction, coaching, and feedback to drive operational excellence. This position requires proven transportation experience—whether in production support, supplier management, or carrier management—with a strong understanding of transportation operations. The manager will directly supervise six coordinators and indirectly lead fourteen clerks. Success in this role requires strong written and verbal communication skills, emotional intelligence, and the ability to build rapport while holding team members accountable in a professional, supportive manner. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Requirements
- H.S. diploma/GED required
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- One (1) year or more direct supervisory/leadership experience required
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.
- Logistics industry knowledge
- Knowledge and understanding of Customer/Company local and Federal regulations.
- Fundamental knowledge of Supply Chain Management components.
- Strong knowledge of Manufacturing and Production
Nice To Haves
- Bachelor's degree in Business, Logistics, Supply Chain preferred
Responsibilities
- Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
- Performs other duties as assigned.
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
