Customer Logistics Manager - Quality Management
About The Position
We are immediately hiring a Customer Logistics Manager (Quality Manager) in Charlotte, NC for our Supply Chain Solutions division. This position is ideal for a Quality Leader driven professional skilled in improving visibility, accuracy, and performance across the customers and inventory operations. Knowledge of SAP, Power BI, and analytics is a plus. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. The Manager Customer Logistic (Quality) will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Requirements
- Ability to work within international functional teams
- High level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off shift support in the event of critical customer network disruption or crisis
- Makes decisions in a a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
- Logistics industry knowledge advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations advanced required
- Fundamental knowledge of Supply Chain Management components intermediate required
- Strong knowledge of Manufacturing and Production advanced required
- H.S. diploma/GED required
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- One (1) year or more direct supervisory/leadership experience required
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
- Logistics industry knowledge advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
- Fundamental knowledge of Supply Chain Management components. intermediate required
- Strong knowledge of Manufacturing and Production advanced required
Nice To Haves
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Knowledge of SAP, Power BI, and analytics is a plus.
Responsibilities
- Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
- Performs other duties as assigned.
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
