Customer Journey Manager - Jersey or Isle of Man
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About The Position
Lloyds Bank International is in a critical era of growth. We have an exciting opportunity for a dedicated Customer Journey Manager to join our International Private Banking Digital Channels team. As a Customer Journey Manager (CJM) you'll play a crucial role in digital product development across our International Mobile Banking app, our desktop banking platform and online application forms. You'll be working with the Product Owner, CJMs and the broader development team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and product delivery. Alongside the rest of the feature team, you'll play a key supporting role in making sense of this insight and factoring it into prioritisation approaches and design choices, learning from and working within our existing team of CJMs.
