Aerospace Lubricants - Customer Integration Specialist

AMSOIL•Columbus, OH

6d•$63,400 - $74,600

About The Position

Aerospace Lubricants is a specialty grease manufacturer located in Columbus, Ohio. We manufacture products for everything from defense systems and spacecraft to offshore boats and motorcycles. We are seeking a reliable and detail‑oriented Customer Integration Specialist to join our team. In this role, you will be responsible for vendor management, customer onboarding, and new product set-up. Shift: Monday–Friday, 8:00 AM–5:00 PM

Requirements

Bachelor’s degree in Supply Chain Management, Business Administration, Packaging Science, or related field.
3–5 years of experience in project management, supply chain coordination, packaging operations, or customer onboarding.
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
Experience with cross-functional collaboration across Sales, Product Development, Lab, and Operations.

Nice To Haves

Project Management Professional (PMP) or Certified Associate in Project Management (CAPM).
Lean Six Sigma Green Belt or higher.
APICS/ASCM CPIM or CSCP.
Packaging-specific certifications (e.g., ISTA, IoPP CPP) preferred.

Responsibilities

Serve as the primary liaison with 3rd party packaging vendors, ensuring quality, cost, and delivery requirements are consistently met.
Oversee packaging categories including Small Packs (example: Unit Pack) and Aerosols (example: Spray Products).
Negotiate vendor timelines, resolve issues, and maintain strong supplier relationships.
Monitor vendor performance metrics and escalating risks or delays proactively.
Placing POs for required Raw Materials, Packaging Items and other miscellaneous items.
Coordinating actively between multiple stakeholders such as planning / scheduling group to stay ahead.
Ensuring timely delivery of materials to manage smooth production flow and maintain the target OTIF KPI.
Lead the onboarding process for new customers, ensuring all requirements are captured, documented, and executed.
Coordination of new customer set-up form and new customer set-up
Coordinate packaging deliverables such as labels, cartons, and artwork, ensuring accuracy and compliance.
Align raw material coordination with supply chain and procurement teams.
Collaborate with Product Development/Lab and Sales to finalize product specifications.
Establish and communicate lead times, MOQs, and MTS vs. MTO parameters.
Drive structured onboarding timelines and ensure stakeholder alignment.
Manage the end-to-end process for new product introductions, including packaging, specifications, and artwork.
Partner with cross-functional teams to validate product specifications and readiness.
Track and manage lead times to ensure timely product launches.
Define and communicate MOQs and MTS vs. MTO requirements.
Provide structured support for Stage Gate processes, ensuring milestones are met and documentation is complete.
Identify risks in product launch timelines and develop mitigation strategies.