About The Position

We are looking for a talented Customer Integration Product Manager to join our team specializing in GCEweb/COLS for our location in Columbus, IN. In this role, you will bring deep technical expertise and strong product ownership to lead the delivery of complex, enterprise‑scale software solutions that directly impact customer integrations and business outcomes. You will be responsible for shaping and executing technical and product roadmaps, ensuring solutions are thoughtfully designed, scalable, and aligned with both customer workflows and organizational priorities. As a senior leader with extensive experience in software development and enterprise application delivery, you will guide architectural decisions, design reviews, and engineering best practices across a modern technology stack. This includes hands‑on awareness of frontend frameworks such as Angular or React, backend services leveraging Node.js and RESTful APIs, and robust data management using both relational and NoSQL databases. You will work closely with cross‑functional stakeholders to evaluate value, assess impact, and prioritize features that drive measurable business results. You will own end‑to-end delivery, from planning and execution through production releases, while leading and developing both onsite and offshore engineering teams. Your background in cloud platforms—preferably AWS, with flexibility across other major providers—combined with experience in eCommerce, supply chain, or financial domains, will enable you to deliver resilient, high‑performance solutions. Exposure to emerging technologies such as Robotic Process Automation (RPA) and Agentic AI will further support continuous innovation. Experience with low‑code/no‑code platforms and mobile or tablet development is a valued addition, allowing you to expand solution flexibility and accelerate time to value.

Requirements

  • extensive experience in software development and enterprise application delivery
  • hands‑on awareness of frontend frameworks such as Angular or React
  • backend services leveraging Node.js and RESTful APIs
  • robust data management using both relational and NoSQL databases
  • background in cloud platforms—preferably AWS, with flexibility across other major providers
  • experience in eCommerce, supply chain, or financial domains

Nice To Haves

  • Exposure to emerging technologies such as Robotic Process Automation (RPA) and Agentic AI
  • Experience with low‑code/no‑code platforms and mobile or tablet development

Responsibilities

  • Technology Roadmap & Technical Excellence: Develop and maintain a forward-looking technology roadmap aligned to business priorities, ensuring high-quality full‑stack software deliverables while role‑modeling technical excellence in at least one core software engineering domain.
  • People Leadership & Development: Manage and support team members through effective work plan development, performance management, coaching, and individualized development planning to drive both engagement and results.
  • Team Building & Organizational Effectiveness: Lead team growth and capability building through thoughtful organizational design, recruiting, onboarding, and management of globally distributed teams.
  • Program & Governance Leadership: Own governance for all software engineering programs and projects executed or supported by the team, ensuring alignment with standards, timelines, and business outcomes.
  • Operational Reporting & Executive Communication: Compile, analyze, and present clear management reports on team performance, metrics, and deliverable status, while proactively communicating progress, risks, and outcomes to senior leadership.
  • Process, Security & Compliance Oversight: Ensure consistent adherence to internal IT processes, policies, and procedures, including IT security, risk management, and compliance requirements.
  • Customer & Stakeholder Engagement: Actively engage with internal and external customers within assigned business areas to understand needs, translate them into technical solutions, and deliver measurable business value.
  • Financial Stewardship & Business Partnership: Manage financial aspects of the software organization, including AOP planning, budgeting, forecasting, and software spend, while building strong business relationships through effective Business Relationship Management practices.
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