Customer Integration Analyst III

Standard Insurance Company • Portland, OR

3d

About The Position

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary This role serves as the business lead for inbound and outbound data integrations and enrollment systems of moderate to high complexity. You will guide new and existing integrations, manage data implementation and change projects, and act as a subject matter expert for internal teams and customers. The position includes triaging data issues, coordinating with technical partners, and supporting team capability development through informal leadership.

Requirements

• Bachelor’s degree in business or a related field.
• 4–6 years of progressively responsible experience in systems administration, group insurance benefits, and customer‑facing project management within the health benefits industry.
• Experience with API configuration using Adeptia or similar graphical user interface tools.
• Intermediate proficiency with Microsoft Excel and database querying tools such as SQL Server or TOAD.
• Enrollment or absence case configuration experience with Workday, Selerix, ADP, PlanSource, or other benefits administration systems.

Nice To Haves

• Understanding of basic database concepts and customer‑facing project management.
• Experience with JScript or JavaScript.
• Improvement Mindset: Seeks innovative digital and non‑digital solutions to drive efficiency, effectiveness, and customer value.
• Adaptability: Adjusts quickly to changing circumstances and shifts priorities as needed.
• Driving Success: Takes initiative, pursues ambitious goals, and demonstrates resilience when facing obstacles.

Responsibilities

• Lead customer conversations on data onboarding specifications and expectations for API and enrollment system integrations.
• Communicate technical concepts and negotiate with customers and service providers to advocate for integration solutions.
• Configure and test API integrations, mapping tools, and transactions while providing feedback to customers and partners.
• Coordinate with internal business and IT teams to ensure timely and accurate delivery of integration work.
• Manage data implementation, re‑implementation, and issue triage for moderate to high‑complexity integrations while providing subject matter expertise and informal leadership.

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools
• In addition to the competitive salary range below, our employee-focused benefits support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees