About The Position

The Customer Installation Specialist will lead technical and project management activities for complex Bulk (BLK) customer installations—involving liquid storage (e.g., N2, O2, Ar, CO2, H2, He) and vaporization—and FLOXAL (FLX) on-site nitrogen generation systems. This key role drives strategic initiatives impacting these installations and their underlying technologies, leveraging engineering knowledge, data analysis, and project management skills to improve industry code and regulatory compliance for existing systems across all Airgas regions. The Specialist will also provide essential engineering support for the continuous improvement of installation tools and standards, as well as for project-specific activities.

Requirements

  • Bachelor's degree in Engineering (preferred) or relevant technical field
  • 2 to 4 years of experience in a related engineering or project management role
  • Strong understanding of engineering principles and design concepts.
  • Excellent communication, collaboration, and problem-solving skills.
  • Proficient in project management methodologies and tools (a plus).
  • Ability to work independently and manage multiple priorities.
  • Desire to learn and grow within a fast-paced environment
  • Employee may be required to remain stationary for extended periods of time.
  • Moderate overnight travel.
  • Must have reliable, appropriate transportation.
  • Job requires visitation to various Airgas and customer sites, which have varying environments/conditions, layouts, and accessibility.
  • Employee may occasionally be required to traverse through office and/or manufacturing locations.
  • Employee will frequently be required to actively listen and exchange information.
  • Employee will be required to observe and assess information received via computer.
  • Requires use of computer, telephone and operation of a motor vehicle.

Responsibilities

  • Driving compliance projects (internal policies, regulatory codes) and safety enhancements (e.g., post-incident corrective actions).
  • Defining project scope, objectives, technical requirements, and Management of Change (MOC) processes in alignment with Engineering and Safety policies.
  • Developing comprehensive project plans, including timelines and resource allocation strategies.
  • Establishing initiative tracking and reporting mechanisms using ERP/CRM systems.
  • Creating and executing progress communication plans for Division and Regional teams, ensuring timely updates.
  • Providing technical guidance and lifecycle support to Regional teams.
  • Identifying and implementing strategies to optimize capital expenditure and accelerate project completion.
  • Collaborating with Regional teams to establish project priorities and drive successful implementation.
  • Participate in the development and implementation of new standards and innovative technical solutions.
  • Collaborate with vendors to define equipment and component specifications.
  • Oversee and document testing activities, capturing relevant data and generating comprehensive reports.
  • Provide technical support to Bulk Engineering for non-standard projects, leveraging expertise as needed.
  • Develop and maintain a strong technical understanding of all Airgas bulk products and technologies.
  • Support the utilization, development, and mentorship of ARC rotational engineers.
  • Maintain comprehensive project documentation, including plans, progress reports, and lessons learned.
  • Manage project timelines, budgets, and resources for on-time, within-budget completion.
  • Coordinate cross-functional teams (Commercial, engineering, risk, procurement, etc.) to achieve project objectives and deliverables.
  • Oversee installation activities, ensuring minimal disruption to customer operations.
  • Supervise installation teams to ensure adherence to technical specifications.
  • Ensure adherence to all safety regulations and Airgas quality standards, promoting a safety-first culture through audits and corrective actions.
  • Meticulously document project activities, maintaining comprehensive records including plans, reports, lessons learned, and best practices.

Benefits

  • medical, dental, and vision plans
  • vacation, sick time, floating holidays, and paid holidays for full-time employees
  • progressive parental leave package
  • 401k plan with company matching funds
  • tuition reimbursement
  • discounted college tuition for employees’ dependents
  • Airgas Scholarship Program
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