Customer Information Assistance Sales Coordinator l

Clopay•Troy, OH

16d•$21 - $22•Onsite

About The Position

Clopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success, and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Customer Information Assistance Sales Coordinator I in our Troy, Ohio, manufacturing plant. In this position, responsibilities include: Qualify, interpret, create, and sell commercial project opportunities to customers within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines, and technical requirements that can vary broadly in nature Compare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customers utilizing Sr. and Lead Commercial Coordinators Interpret, create, and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code-compliant material Build trusted advisor relationships with large commercial customers, contractors, and architects by providing recommended products for applications, technical expertise, and clearance requirements to ensure a trouble-free product and installation Determine pricing/margin requirements on a per project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision. . Interpret and comprehend engineering and technical documents for commercial projects. Ability to interpret and read project blueprints, drawings, door schedules, elevations, and specifications Serve as a point of contact for commercial technical questions Work with architects and specifiers who call in for design assistance Review monthly region quote logs to target specific follow-up opportunities Other duties as assigned

Requirements

Associate's degree, bachelor's preferred; or two years related experience and training; or equivalent combination of education and experience.
Prior sales experience, product installation, technical knowledge, and project estimating in a customer service environment.

Nice To Haves

Oracle experience is a plus.

Responsibilities

Qualify, interpret, create, and sell commercial project opportunities to customers within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines, and technical requirements that can vary broadly in nature
Compare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customers utilizing Sr. and Lead Commercial Coordinators
Interpret, create, and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code-compliant material
Build trusted advisor relationships with large commercial customers, contractors, and architects by providing recommended products for applications, technical expertise, and clearance requirements to ensure a trouble-free product and installation
Determine pricing/margin requirements on a per project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision.
Interpret and comprehend engineering and technical documents for commercial projects.
Ability to interpret and read project blueprints, drawings, door schedules, elevations, and specifications
Serve as a point of contact for commercial technical questions
Work with architects and specifiers who call in for design assistance
Review monthly region quote logs to target specific follow-up opportunities
Other duties as assigned