Customer Implementation Specialist, Data Migration
About The Position
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible. We’re searching for a Customer Implementation Specialist - Data Migration, to join our Onboarding & Success team in a remote location. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
Requirements
- Demonstrated communication, analytical and problem-solving skills to develop creative solutions
- Experience or interest in data conversions
- Experience working with projects that require a high attention to detail
- Bachelor’s degree or equivalent work experience in the areas of insurance and/or technology
Nice To Haves
- Knowledge or use of Applied Systems products and services
Responsibilities
- Act as main liaison between client and data services execution team, offering frequent project status updates to all stakeholders
- Oversee increasingly complex data conversion projects, often involving multiple source systems
- Conduct customer training in preparation for data migration tasks
- Develop and update customer-specific data migration playbooks to guide system migrations
- Manage customer expectations and effectively communicate sensitive/difficult information to all involved parties
- Ensure on-time delivery of high-quality data conversion deliverables as per project plans
- Take charge of data conversion change requests; lead data review sessions and guide clients on issue prioritization and resolution
- Review data samples to confirm high-quality delivery from Applied to Client
- Establish and adhere to consistent processes, methodologies, tools, and deliverables for successful client project completion
Benefits
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
