Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. We’re looking for an Implementation Manager to lead the onboarding of our most strategic and complex customers across Managed Transportation (4PL), SaaS platforms, and Enterprise Account Management. This role will also support internal strategic initiatives as needed that enhance scalability, quality, and operational excellence across the Loadsmart organization. You’ll serve as the orchestrator and face of Loadsmart during customer onboarding — ensuring our solution design delivers on expectations through disciplined project management, milestone execution, and stakeholder alignment. Where processes need refinement, you’ll collaborate cross-functionally to create and implement scalable solutions.