Customer Identity Access Management Lead (Remote Available)
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About The Position
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. The Customer Identity Access Management (IAM) Lead is responsible for overseeing and managing the IAM program focused on customer identity and access management. This role involves developing and implementing IAM strategies, ensuring the security and integrity of client identities, and providing leadership in the integration and operation of IAM solutions. The IAM Lead will work closely with various teams including 3rd party hosted partners to ensure that IAM practices align with organizational goals, compliance requirements, and industry best practices. The IAM Lead will develop and implement a comprehensive IAM strategy tailored to client and customer needs, lead the IAM team, and collaborate with senior leadership to align IAM initiatives with broader business objectives and security goals. This includes overseeing the design, implementation, and maintenance of IAM systems, ensuring IAM policies and procedures are in place to support secure access to systems, applications, and data for clients and customers. The role also involves managing the lifecycle of client identities, including provisioning, de-provisioning, and ongoing management. In addition, the IAM Lead will lead efforts in implementing and managing identity proofing solutions to verify the identity of clients and customers during onboarding and throughout the lifecycle. They will develop and enforce identity proofing protocols that adhere to regulatory standards and industry best practices, continuously evaluate and enhance identity proofing methods, and collaborate with legal and compliance teams to ensure practices meet regulatory requirements. The IAM Lead will also develop and implement processes for managing client and customer access to digital services and applications, ensuring that authentication mechanisms are appropriately integrated and enforced. They will conduct regular IAM risk assessments and audits to identify and address potential vulnerabilities, maintain documentation and reporting related to IAM activities, and lead the response to customer IAM-related security incidents. This position requires strong communication and interpersonal skills, the ability to engage effectively with clients, stakeholders, and team members, and a proven track record in identity and access management, particularly in the banking industry.
