Customer HQ Selling Director

PGBPGNGLOBALIssaquah, WA
13d

About The Position

We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon.
  • Knowledge of SEO best practices.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Demonstrated ability to drive sales strategies and achieve growth objectives.
  • Demonstrated leadership skills with experience in managing customer-oriented teams.
  • Strong communication skills with the ability to influence both internally and externally.
  • Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products.
  • Experience in developing strategic relationships within an organization.
  • Able to work independently and make decisions within the scope of the role.

Nice To Haves

  • Prior experience in managing & leading a team is preferred.

Responsibilities

  • Define and execute eComm strategies to drive total Sales of the Amazon business.
  • Identify and lead developments of new ideas, techniques, procedures, services, or products.
  • Analyze sales data to identify opportunities for growth and improvement.
  • Collaborate with cross-functional teams to improve online customer experience.
  • Stay updated on latest e-commerce trends and apply relevant insights to our strategy.
  • Develop internal and external customer strategic relationships.
  • Work with minimal supervision while determining work priorities and defining how work should be accomplished.
  • Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations.
  • Ensure compliance with relevant external (legal, tax) and internal (e.g., decision authority, procure to pay) stewardship requirements.
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