Customer Fulfillment Technician

Wildeck, Inc • Pleasant Prairie, WI

5d • Onsite

About The Position

Nosco is looking for a Customer Fufillment Technician on our second and third
shifts at our Pleasant Prairie, WI facility.

As an employee owner in this position, you will be involved in the operation of
a carton folding/gluing asset in order to perform the final step of digital
folding carton production. The purpose of this position is to work alongside a
folder/gluer operator to produce folded cartons in order to meet on time
delivery, high quality expectations, and in accordance to all customer
specifications in a safe and efficient manner. This position also packages all
products and supplies all customer required documentation.

Requirements

• The ability to understand defects which may be encountered in the manufacturing of folding cartons
• High school diploma/equivalency required (including the ability to read a ruler, perform basic addition, subtraction, multiplication, and division, and ability to read and comprehend customer specifications for documentation)
• Prior background in manufacturing environment, preferably in a regulated industry and/or that utilizes an ERP system
• An eye for detail and excellent documentation skills
• Must also meet the following - physical requirements: twisting, turning, squeezing, grasping, reaching, reaching over equipment, kneeling, crawling, pulling, extended periods of standing, ability to lift 40 pounds, long periods of concentration, speaking, hearing and vision are also essentials to performing job functions.
• Motivated individual with good communication skills.
• The ability to understand defects which may be encountered in the manufacturing of printed and folded literature.
• A positive attitude and good attendance with the willingness to work overtime on short notice.
• Team player that believes safety must always be practiced and be a priority.
• Good hand-to-eye coordination to feed or catch product in a fast paced production setting.
• Accurate reporting in the ERP system and on other documentation.
• An eye for detail will be critical for detecting quality imperfections during production.
• The ability to make acceptable quality decisions while under production pressures.
• Mentoring skills for training new and inexperienced members of your team.
• Physical Requirements: Twisting, turning, grasping, squeezing, periods of extended standing, ability to lift up to 40 pounds.

Responsibilities

• Follow proper procedures, including proper documentation, when performing job responsibilities as outlined in the SOP’s and the GMP Manual.
• Ensure items are labeled and palletized correctly
• Follows direction from folder/gluer operator in gathering necessary components for production run (required forms, cases, supplemental packging material, etc)
• Acts as a last defense against defects by performing real time checks on the assets/ Identifying problems in a timely manner and altering pressman or leadership to avoid shortages or remakes.
• Packages all product and ensures accurate case and row counts
• Utlizes ERP system to complete required customer documentation, palletizes orders, and performs the release to finished goods when applicable

Benefits

• In addition to your compensation, enjoy the rewards of an employee owned company. Nosco offers a full range of medical, dental and vision benefits including HSA/FSA/HCA. Eligible employees may enroll in Nosco’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. We provide a fully paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. Nosco also offers numerous well-being programs, paid parental leave, education assistance, and discount programs with participating partners. As for time off, Nosco’s employee owners enjoy Paid Time Off (“PTO”) as well as paid holidays throughout the calendar year. Number of paid holidays, and other time off are provided consistent with relevant state law and Company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees