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As a member of a highly skilled firmware development team, you will develop state of the art SSD (Solid State Drive) products for the enterprise market. You will be responsible for learning the firmware code and overall development process to resolve customer issues and providing best in class firmware support. In this highly technical and hands-on role, essential duties and responsibilities include the following (other duties may be assigned): Working together with cross functional teams to triage failure logs, reproduce issues, and delivering firmware fixes for customer issues. Writing various scripts to support log failure analysis, creating utilities, and develop regression tests. Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products. Providing concise write-up describing the root cause, impacts, and fix changeset to effectively communicate resolution to customer issues. Implementing customer change requests. Your contributions will have a direct impact to the company’s success in our fast paced environment.
