Customer Finance Operations Supervisor

Schwan's Company • Hopkins, MN

48d • $60,000 - $68,000

About The Position

Schwan's Company, a U.S. affiliate of the global lifestyle brand CJ CheilJedang Corporation, is a leader in manufacturing and marketing quality foods enjoyed nationwide. We have beloved brands like Red Baron, Tony's, Big Daddy's, Villa Prima and Freschetta pizzas; bibigo, Pagoda Asian-style snacks and we can't forget Mrs. Smith's and Edwards pies! We bring families and communities together through great food. Join our team and see the opportunities are real, and the sky is the limit; this isn't just a job, it's a seat at the table! We are searching for a Customer Finance Operations Supervisor ('Trade Spend Supervisor') to join our team in either Hopkins, MN or Marshall, MN. In this role, the Trade Spend Supervisor is responsible for supervising staff to ensure all controls, processes and procedures are followed related to all trade spending (deductions and checks) and processed in a timely and efficient manner and incompliance with agreed upon program requirements, including adherence to all internal guidelines and accounting rules.

Requirements

• Advanced PC skills including Microsoft Word, Excel, PowerPoint, Outlook, etc.
• Strong organizational skills.
• Database understanding, with querying experience.
• Advanced written skills.
• Demonstrated effective communication skills, including presentation skills.
• Effective interpersonal skills.
• Good mathematical comprehension.
• Demonstrated analytical and problem-solving skills.
• Ability to work within a budget.

Nice To Haves

• Education: Bachelors degree or equivalent experience preferred.
• Years of Related Experience: 3-4 years related experience.
• Knowledge of SAP or another ERP system preferred.

Responsibilities

• Oversee trade spend programs by establishing effective controls, processes, and procedures that ensure compliance with internal policies and accounting standards.
• Partner with customers, brokers, and sales teams to resolve deduction discrepancies and post-audit claims; lead documentation, calls, and negotiations to secure resolution and recovery.
• Maximize system functionality (SAP, EDI, and related trade systems) to drive data accuracy, financial accruals, tracking, and reporting efficiencies.
• Collaborate with Sales, Marketing, and third-party providers to design, implement, and manage trade programs and rebate processes, ensuring smooth execution and customer adherence.
• Analyze trade spend trends, ROI, and spend vs. plan; provide actionable reporting and recommendations for improvement.
• Lead, coach, and develop team members while monitoring key KPIs such as DDO, deduction and accrual aging, and overall process compliance.

Benefits

• The base salary range for this position is $60,000 - $68,000 annually with eligibility for a 10% annual incentive bonus, that is based on organizational performance.
• Beyond base salary, we offer a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a strong foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Number of Employees: 5,001-10,000 employees