Customer-Facing Careers

Spectrum • Cincinnati, OH

402d • $20,800 - $20,800

About The Position

Spectrum offers a range of customer-facing roles from entry-level to leadership positions across various departments including Sales & Marketing, Community Solutions, Field Operations, and Customer Operations. The company is committed to developing employees' skills and supporting their career growth through comprehensive training and development opportunities.

Requirements

• Strong communication skills to effectively assist customers.
• Ability to build relationships and connect with people.

Nice To Haves

• Experience in customer service or sales roles.
• Technical skills related to telecommunications.

Responsibilities

• Assist customers in navigating challenges and connecting them to services that matter most.
• Provide exceptional service to customers in their homes and businesses.
• Connect community members to products and services they need, with opportunities for commission and advancement.

Benefits

• Competitive starting wages with opportunities for earnings increase.
• Tuition reimbursement for education, including over 300 tuition-free programs.
• Retirement contribution of up to 9% of pay per year.
• Paid time off including vacation, sick time, personal days, and holidays.
• High-quality medical, dental, and vision options, along with life insurance and disability coverage.
• Free and discounted Spectrum services including TV, Internet, and Mobile.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees