Customer Facing Careers

Spectrum • Albany, NY

392d

About The Position

The Customer Facing Careers at Charter Communications/Spectrum offers a range of entry-level to leadership roles across various departments including Sales & Marketing, Community Solutions, Field Operations, and Customer Operations. The program is designed to develop skills and foster career growth, with support from Career Advisors to help candidates find the best fit for their career aspirations.

Requirements

• High School Diploma or equivalent.

Responsibilities

• Assist customers in navigating challenges and connecting them to services that matter most.
• Provide exceptional service in retail, small business, and community solutions.
• Build customer relationships through technical skills and personal connection.
• Participate in on-the-job training and career development opportunities.

Benefits

• Competitive starting wages with opportunities for earnings increase.
• Tuition reimbursement for advanced degrees up to $10,000 per year.
• Retirement contribution of up to 9% of pay per year.
• Paid time off including vacation, sick time, personal days, and holidays.
• High-quality medical, dental, and vision options.
• Life insurance and disability coverage.
• Free and discounted Spectrum services including TV, Internet, and Mobile.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED