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As a Customer Experience Strategist at Slalom Consulting, you will leverage customer insights and business goals to drive digital innovation projects. This role emphasizes a customer-centric approach, requiring a blend of analytical skills and creative problem-solving to develop impactful strategies that enhance customer experience (CX) maturity. You will synthesize research findings, communicate effectively with stakeholders, and collaborate across teams to design solutions that are both desirable for users and valuable for businesses.