Customer Experience Specialist - PT

Avis Budget Group•Kahului, HI

64d•$21•Onsite

About The Position

Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detail and people skills make all the difference, we want you on our team. Become a valued member of our enterprise and feel appreciated for your hard work! You will act as the front-line experience specialist for our valued customers, ensuring a seamless, personalized rental experience from rental to return, including communication and coordination with the customer. Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Requirements

Valid Driver's License
Must be 18 years of age and legally authorized to work in the United States
Strong written and verbal communication skills
Basic tablet or mobile device skills
Strong customer service and interpersonal skills
Ability to work in a fast-paced environment with strong multitasking and organizational skills
Flexibility to work evenings, weekends and holidays
Willingness to work outdoors in all weather conditions
1 year experience in a customer service role, preferably hospitality or car rental
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely
Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.

Responsibilities

ensuring a seamless, personalized rental experience from rental to return, including communication and coordination with the customer

Benefits

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, Dental and Other Insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Above perks may vary based on full-time/part-time status and location

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