Customer Experience Specialist Raleigh NC
About The Position
Ensures that customer problems and requests are resolved quickly; supplies customer suggestions to other managers in order to improve the web-site. Analyzes problems/requests in order to communicate to technical and non-technical management. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Responsibilities
- Ensures that customer problems and requests are resolved quickly
- Supplies customer suggestions to other managers in order to improve the web-site
- Analyzes problems/requests in order to communicate to technical and non-technical management
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
